Frequently Asked Questions
If you do not like the ordered item – everyone has the right to return without giving any reason for 14 days. Personalized orders do not have a return option.
After the order is placed and paid for, the products are shipped from our warehouse located in southern Poland.
Polish around 4-20 days
Europe around 15-20 days.
Countries outside the EU about 20-25 days.
Our rugs are made of the best quality yarns. Dozens of positive opinions on this subject can be found on our instagramie.
Yes of course! All you have to do is go to the “Personalized carpet” tab and fill out the form.
The client receives a project quote after contacting us and presenting his idea. Usually, the amount of a standard project varies between EUR 80-250.
Yes – our rugs can also be hung on the wall.